Privacy & Safety

TechWave Solutions ("we", "us", or "our") manages the website www.liveray.stream and the TechTide mobile app, collectively referred to as the "Service".

This page outlines our policies concerning the gathering, utilization, and sharing of personal information when you engage with our Service, as well as your associated options regarding that data.

We utilize your data to enhance and maintain our Service. By accessing the Service, you consent to the collection and utilization of information as per this policy. Unless stated otherwise within this Privacy Policy, the definitions of terms used here are consistent with those in our Terms and Conditions.

About Us

TechWave Solutions is a legally registered entity in Costa Rica with the registration number CR1234567890 and has its registered office at 456 Innovation Drive, San José, Costa Rica, 10101.

Data Gathering and Usage

We gather various types of information for diverse purposes in order to deliver and enhance our Service for you.

Information Types Collected
Personal Information

During your use of the Service, you may be required to supply us with identifiable personal information that can be used to identify or contact you ("Personal Data"). This information may encompass, but is not limited to:

Usage Information

We might also gather insights regarding how you access and utilize the Service ("Usage Data"). This information could include details such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, specific pages of our Service that you visit, the date and time of your visit, the duration spent on those pages, unique device identifiers, and various diagnostic data.

Cookies and Tracking Technologies

We use cookies and other similar tracking mechanisms to monitor actions taken on our Service, retaining certain information.

Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Additional tracking technologies like beacons, tags, and scripts may be utilized to gather and track information, assisting us in improving and analyzing our Service.

You can set your browser to refuse all cookies or to notify you when a cookie is sent. However, should you decline cookies, certain features of our Service may be inaccessible.

Examples of the Cookies we implement include:

Data Utilization

TechWave Solutions applies the collected data for various objectives:

Legal Grounds for Processing Personal Data According to the General Data Protection Regulation (GDPR)

If you are situated in the European Economic Area (EEA), the legal justifications for TechWave Solutions to collect and utilize your personal information as outlined in this Privacy Policy depend on the specific Personal Data we gather and the context in which we collect it.

We may process your Personal Data due to the following reasons:

Data Retention

TechWave Solutions will retain your Personal Data solely for the duration necessary to achieve the purposes established in this Privacy Policy. We will continue to hold and utilize your Personal Data as required to adhere to our legal obligations (for instance, if we must keep your data to comply with relevant laws), resolve disputes, and enforce our legal agreements and policies.

We will also maintain Usage Data for internal analysis purposes. Generally, Usage Data is retained for a shorter timeframe unless it is required to enhance security or improve functionality, or if there is a legal requirement to retain it for a longer period.

Data Transfer

Your information, including Personal Data, might be sent to and stored on computers located outside of your region, state, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside of Seychelles and provide your information to us, please be aware that your data, including Personal Data, will be transferred to Seychelles and processed there.

Your consent to this Privacy Policy followed by your submission of such information signifies your agreement to this transfer.

TechWave Solutions will take reasonable measures to ensure that your data is handled securely and per this Privacy Policy; no transfer of your Personal Data will occur to any organization or country without adequate protections in place for your data and related personal information.

Data Disclosure
Business Transactions

Should TechWave Solutions engage in a merger, acquisition, or asset sale, your Personal Data could be subject to transfer. We will notify you prior to the transfer of your Personal Data becoming governed by a different Privacy Policy.

Law Enforcement Disclosure

Under specific conditions, TechWave Solutions may be obligated to disclose your Personal Data if compelled by law or in response to legitimate requests from public authorities (e.g., a court or a governmental agency).

Legal Requirements

TechWave Solutions may reveal your Personal Data in good faith under the belief that such action is essential to:

Data Security

The safety of your data is a priority for us; however, it is important to remember that no transmission method over the Internet or storage method is entirely secure. While we strive to employ commercially acceptable measures to protect your Personal Data, we cannot promise its complete security.

Your Data Protection Rights Under GDPR

If you're a resident of the European Economic Area (EEA), you possess specific rights concerning data protection. TechWave Solutions is committed to taking reasonable steps to allow you to correct, modify, delete, or restrict the use of your Personal Data.

If you wish to be informed about the Personal Data we hold regarding you and seek its deletion from our systems, please reach out to us.

In certain circumstances, you hold the following data protection rights:

Please note, we may request you to verify your identity prior to responding to such inquiries.

You have the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your Personal Data. For detailed information, please approach your local data protection authority in the European Economic Area (EEA).

Service Providers

We may engage third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is utilized.

These third parties are granted access to your Personal Data only to perform these tasks on our behalf and are bound not to disclose or utilize it for any other purpose.

Analytics

We may employ third-party Service Providers to oversee and analyze the utilization of our Service.

Google Analytics

Google Analytics is a web analytics service provided by Google that monitors and reports on website traffic. Google utilizes the collected data to track and observe the use of our Service. This data is also shared with other Google services. Google may use the gathered data to contextualize and personalize advertisements within its advertising network.

You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript from sharing information regarding visit activity with Google Analytics.

For further information on Google's privacy practices, please visit the Google Privacy & Terms page: https://policies.google.com/privacy?hl=en

Payments

We may offer paid services and/or products within the Service, in which case we use third-party services for payment processing (e.g., payment processors).

We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose handling of your personal data is governed by their Privacy Policy. These processors comply with the standards established by PCI-DSS, which is managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS standards help ensure the secure management of payment information.

Links to Third-Party Sites

Our Service may feature links to external sites not operated by us. If you click on a third-party link, you will be redirected to that party's website. We strongly encourage you to review the Privacy Policy of every site you visit.

We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please reach out to us. If we discover that we have collected Personal Data from children without parental consent verification, we will take steps to remove that information from our servers.

Modifications to This Privacy Policy

We may revise our Privacy Policy periodically. We will inform you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a noticeable announcement on our Service before the changes take effect and will update the "effective date" at the top of this Privacy Policy.

It is advisable to periodically review this Privacy Policy for any updates. Changes to this Privacy Policy will be effective when posted on this page.

Contact Information

If you have inquiries about this Privacy Policy, please reach out to us:

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